855.233.4050 info@medisurg.com

My Phaco is broken,
how do I get it serviced?

My Phaco is broken,
how do I get it serviced?

Former OEM Technician

With former OEM employees and new expert level technicians, MEDiSURG provides the best service, from phone support to on-site maintenance. With competitive prices and around the clock work MEDiSURG provides you with full service work and annual preventative maintenance.

  • Service leading Phaco and Vitrectomy Systems. 
  • Preventative Maintenance
  • Full Service
  • Preventative Maintenance Contracts
  • Full-Service Contracts
  • Phaco Handpiece Repair and Loaners
  • Phone Support for Doctors, Technicians, and Biomeds.
  • Competitive Pricing
  • Around the Clock Service
  • Software issues and upgrades, contact OEM
Service On My System

Phaco Handpiece Service

Service On My System

Phaco Handpiece Service

Parts Warranty

All parts include a satisfaction guarantee.  We will help you diagnose the system errors, to ensure that you are getting the right parts to get your system up and running. 

Phaco Experts

We know what typically breaks on the phaco and vitrectomy systems. When you call us for parts, we will trouble shoot with you and ask you for the error codes to be sure that you are getting the part that will get your system up and going.  

Speedy Delivery

Most parts shipped by 4 PM every day. We use UPS, FEDEX and the USPS to deliver our parts.  If you need it sent a different way, let us know.  We also ship worldwide!

Service & Repair

We offer full service or preventative maintenance on your eye surgical equipment.


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Parts & Sales

We have parts in stock and patient ready phaco systems available for your surgical suite.


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Classes & Training

We offer training packages on the most popular phaco and vitrectomy systems.

Find a Class